Before the work
Frequently asked questions.
Is a quote free?
Quotes for proposed tree work are free. Formal written arborist assessments or reports are a separate service; confirm fees and scope before proceeding.
What should I send with an enquiry?
Your contact details, suburb, service needed and a short description. Mention narrow gates, steep ground, fences, powerlines or limited parking. Do not approach a hazardous tree for photos.
Is cleanup included?
Confirm it in your quote. Ask about branch chipping, timber retention, debris removal and stump grindings. Different finishes may have different costs.
Can you guarantee council approval?
No. Requirements depend on the property and proposed work. Confirm applicable permissions with the relevant authority before work.
Will insurance cover the work?
Your insurer determines coverage and reimbursement. Obtain any required authorisation and confirm documentation requirements.
Do you have a local branch in each town?
Clarence Valley Tree Services provides tree care for properties across the Clarence Valley. Service coverage does not imply separately staffed branches or offices.
Can I book emergency work?
Call to discuss the situation and current availability. This website does not promise 24/7 response. For immediate danger call 000.